Your shareholding

You can view your shareholding online by registering for Computershare's Investor Centre. This will allow you to update your address and payment instruction details for your shareholding as well as view trade histories and share prices (20 minutes delayed)

To register you need your Shareholder Reference Number or Folio Number (this appears on your share certificate or dividend payments) and your postcode.

Visit the Investor Centre website at:

Then click on the "Register" link

  • Enter the details of one of your holdings to begin registering
  • You will be asked to accept the terms and conditions. Please accept by clicking YES or click NO to exit from the form
  • You will then be asked to enter a user ID and password and to provide your email address.
  • Finally you will see confirmation that you have registered on-screen and a confirmation letter will be sent to your address. If you have provided an email address you will receive an email notification too.

You will have instant full access to your Investor Centre account. However, for security reasons, you will only have enquiry access and an Activation Code will be sent to your registered address within 7 days of registering for Investor Centre. Once you have received your Activation Code you will be able to access the full features of Investor Centre.

Once you have full access to Investor Centre, when you login for the first time you will be required to select three security questions and complete their answers. These will be used if you forget your password.

With Investor Centre you can quickly and efficiently update your address and dividend payment instructions online, without the need to fill out any forms.

For any questions or queries regarding your account, please contact the Investor Centre helpdesk on + 44 (0) 370 873 5805. Lines are open 0800-1750 hours (UK time).

Share dealing

The following share dealing services are available through our Registrars, Computershare Investor Services PLC:

Internet share dealing

Please note that, at present, this service is only available to shareholders in certain European jurisdictions. Please refer to the website for an up-to-date list of these countries. This service provides shareholders with an easy way to buy or sell Group plc ordinary shares on the London Stock Exchange. The commission is 1%, subject to a minimum charge of £30. In addition stamp duty, currently 0.5%, is payable on purchases. There is no need to open an account in order to deal. Real time dealing is available during UK market hours 8.00am to 4.30pm. In addition there is a convenient facility to place your order outside of market hours. Up to 90-day limit orders are available for sales. To access the service-log on to Shareholders should have their SRN available. The SRN appears on share certificates.

Telephone share dealing

Please note this service is, at present, only available to shareholders resident in the UK and Ireland. The commission is 1%, plus £35. In addition stamp duty, currently 0.5%, is payable on purchases. The service is available from 8.00am to 4.30pm Monday to Friday, excluding bank holidays, on telephone number 0870 703 0084. Shareholders should have their SRN ready when making the call. The SRN appears on share certificates. A bank debit card will be required for purchases. Detailed terms and conditions are available on request by telephoning 0370 702 0000.

These services are offered on an execution-only basis. This is not a recommendation to buy, sell or hold shares in Group plc. Shareholders who are unsure of what action to take should obtain independent financial advice. Share values may go down as well as up, which may result in a shareholder receiving less than he/she originally invested.

Electronic shareholder communications

Reckitt Benckiser Group plc supports the eTree initiative, an environmental programme designed to promote electronic shareholder communications (eComms). If you elect to receive shareholder communications by eComms, RB will donate £1, for every email registered, towards the Woodland Trust's Tree for All campaign. The aim of the campaign is to combine the planting of 12 million trees with the education of our children to understand the importance of working in harmony with the environment.

An election to receive shareholder communications electronically will:

  • result in annual cost savings to the Company since no paper documentation will need to be produced and posted;
  • allow for more effective communications with shareholders; and
  • support RB’s corporate responsibility profile

If you are interested in joining this initiative, please click on the link below to register for eComms. You will need your Shareholder Reference Number (a 10 digit number prefixed with the letter C) which can be found on your share certificate or dividend tax voucher. 

Warning about share fraud and ‘Boiler Room’ scams

Shareholders are warned to beware of share fraud. Fraudsters use persuasive and high pressure tactics to lure investors into scams.

Shareholders who are offered unsolicited investment advice, discounted shares, a premium price for shares, or free company or research reports, should take these steps before handing over any money:

  • Get the name of the person and organisation.
  • Check the Financial Conduct Authority's Financial Services Register at to ensure they are authorised.
  • Use the details on the Financial Services Register to contact the firm.
  • Call the FCA Consumer Helpline on Tel. 0800 111 6768, if there are no contact details on the Register or if they are out of date.
  • Search the FCA’s list of unauthorised firms and individuals to avoid doing business with at
  • If you are approached by fraudsters please contact the FCA using their helpline, or share fraud reporting form at
  • Consider getting independent financial advice.

Using an unauthorised firm to buy or sell shares or other investments will prohibit access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.

Remember: if it sounds too good to be true, it probably is.

Shareholder enquiries: 

Registrars Computershare Investor Services plc, The Pavilions, Bridgwater Road, Bristol BS99 6ZY

Shareholder helpline +44 (0) 370 703 0118