Dividend Payments 2018

Investors

In September 2018, we will change the way we pay dividends to shareholders and will no longer pay dividends by cheque. This is known as mandatory direct credit.

For our shareholders who currently receive dividends by cheque, you will need to provide Computershare with your bank details as soon as possible, but in any case, by no later than 31 August 2018, in order to have your dividends paid directly to your bank account.

Easy, Fast and Direct dividend payments

Easy – you can register your preference, either online at www.investorcentre.co.uk, or by telephone on +44 (0) 0370 703 0118. If you are overseas, you may choose to have your dividends paid to your account in your local currency by using Computershare’s Global Payment Service (GPS). If you wish to reinvest your dividend to buy more shares, please join our Dividend Reinvestment Plan (DRIP).

Fast – Get your dividend funds quicker and reduce the environmental impact of paying dividends by cheque.

Direct – Eliminate risk of cheque fraud and incur no more fees to replace lost cheques.

Please note:
If you don’t choose a new payment method by 31 August 2018, we will hold your dividends for you until you provide valid bank details. If we receive your new instruction after 31 August 2018, it will be applied for all future dividends, but charges may be applied to reissue any dividend payments, where their payment date falls on or after 31 August 2018, but before your instructions are received.

Shareholders on the UK main register who already have their dividends paid: (1) by direct credit into their UK bank or building society account; or (2) through the Euroclear service using the CREST messaging system; or (3) through Computershare’s Global Payment Service (GPS) are not affected by this change.

Similarly, shareholders who participate in our Dividend Reinvestment Plan (DRIP) are not required to take any action unless they choose to withdraw from the DRIP.

For additional information about dividend payments by direct credit, please read the responses to the Frequently Asked Questions. You may also contact Computershare on +44 (0) 370 703 0118 if you would like further information and assistance.

1. Why is Reckitt Benckiser Group PLC (RB) making these changes?

A. RB has, for many years, encouraged shareholders to provide bank/building society account details so that their dividends may be paid by direct credit rather than by cheque. The adoption of dividend mandates benefits both RB and its shareholders because:

  • Dividends are credited to your account on the payment date as cleared funds
  • It eliminates the delay involved in depositing the cheque and waiting for the funds to be cleared
  • It removes the risk of loss or theft of dividend cheques
  • It is less expensive than issuing cheques
  • It reduces the administration costs and charges to shareholders of issuing replacement cheques
  • The savings in cheque production and distribution costs reduce the impact of RB’s activities on the environment

2. Is it a safe method of payment?

A. Direct credit (by BACS or CHAPS) is the most secure method of payment. Computershare will not use your account details for any other purpose or pass them on to any third party.

3. What type of bank or building society account can I nominate?

A. If you receive your dividends in sterling, you should nominate a UK bank or building society account.

4. What if my registered address is not in the UK or Ireland?

A. If your registered address is not in the UK, but you have a UK bank account (as many of our non-UK shareholders do) then you can have cash dividends credited to it in sterling. Alternatively, you can elect to participate in the RB Dividend Reinvestment Plan (DRIP) (terms and conditions apply). If you don’t have access to a UK bank or building society account, you can elect to join the Global Payment Service (GPS) run by Computershare and receive cash dividends direct to your bank account in your local currency (a small fee and terms and conditions apply). Register for Investor Centre at www.investorcentre.co.uk for more details of the DRIP or GPS.

5. How will I know how much I’m being paid?

A. If you register to receive shareholder communications electronically at www.investorcentre.co.uk/etreeuk/ReckittBenckiser, we can send you an electronic notification of the payment and tax voucher. If not, you’ll receive a notification by post annually, unless you opt to receive a notification for each payment. You can do so by contacting Computershare at the details below.

6. I don‘t wish to provide my account details. What happens if I don‘t provide them?

A. If you don’t provide your account details, you will be sent the dividend information advising you of the amount of your dividend and that the amount that is being held because your direct credit instructions had not been received in time. Your dividends will not accrue interest while they are held. Payment will be credited to your account as soon as possible on receipt of your direct credit instructions.

Please be aware that providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into it through the normal inter-bank facilities.

7. What if I prefer to receive a cheque?

A. For any dividend payment, where the payment date is after 31 August 2018, it will be mandatory for your dividend payments to be made by direct credit or through investment in our DRIP. The decision to pay dividends by direct credit, rather than by cheque, has been taken to increase the security of payment to shareholders and to reduce costs.

8. What gives RB the authority to request my account details?

A. The decision to pay dividends by direct credit, rather than cheque, has been taken to increase the security of payment and to reduce costs. RB’s articles of association provide the legal authority for this decision. Providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into your account through the normal inter-bank facilities.

9. Is it mandatory?

A. Yes. To be paid your dividends in cash, you are required to provide direct credit instructions. If you do not provide these details, you will be provided with a dividend information advice. This sets out the amount of your dividend payment and states that the dividend is being held in a separate account as your direct credit instructions had not been received in time. The dividend will not accrue interest while it is being held. Payment will be credited to your account as soon as possible on receipt of your instructions. Please note that you may also choose to receive your dividend in shares by participation in our DRIP (terms and conditions apply).

10. What is the Dividend Reinvestment Plan (DRIP)?

A. Shareholders participating in the DRIP receive additional shares purchased in the market instead of receiving a cash dividend. Statements and (if appropriate) share certificates are posted to each DRIP participant after the shares have been purchased confirming how many additional shares have been added to their holding. To view the terms and conditions of the DRIP please visit the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk or alternatively you can request a DRIP Mandate Form and terms and conditions by calling Computershare (see below for contact details).

11. Can I participate in the DRIP?

A. Check your eligibility and view the terms and conditions of the DRIP by visiting the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk.

12. Can I email or fax back any forms you have sent me, or that I have downloaded?

A. No. Computershare require sight of an original signature to help protect against fraud.

13. What are the address details of the Registrars?

A. Please note that you should have received a reply-paid envelope with any forms we send you, or you may write to Computershare at the address below. Alternatively, please go online and make your choice at www.investorcentre.co.uk.

For any other questions or enquiries, the Registrars can be contacted at:
Computershare Investor Services PLC
The Pavilions, Bridgwater Road
Bristol, BS99 6ZZ
United Kingdom


Telephone +44 (0) 370 703 0118