RB Annual Report 2019
Image

Annual report 2019

Full report pdf

Chief Executive’s statement

Reinvigorating performance

It’s been a complex year for RB, with some operational challenges. With new leaders we have taken important decisions about our future and have started to make good progress. In Hygiene Home, we achieved volume and price/mix growth, gaining momentum throughout the year-to-end with good volume growth. Our Health business had a much more difficult 2019, but also finished the year positively.

We operate in strong, structural growth categories. Our outstanding collection of trusted market-leading brands are benefitting from the tailwinds of global mega trends. By following a clear strategy and investing in capabilities at scale, we’re positioned to achieve faster, sustainable growth and significant value creation in the new decade.

Created with Sketch.

We have an amazing 200-year heritage that we are proud of. We have strong positions in attractive categories and markets with global scale and reach.

We have a clear strategy, anchored in purpose to rejuvenate growth.

Laxman Narasimhan
Ceo
RB's plan for rejuvenating sustainable growth
Laxman Narasimhan

A consumer-centric organisation

RB is now made up of 3 category-focused global business units:

  • Hygiene
  • Health
  • Nutrition

eRB will be linked to Greater China integrated business. Each business unit is supported by Global Functions and Centres of Excellence.

Supported by Global functions and Centres of Excellence.

Image

At a glance

Health

Our Health portfolio is unique and compelling, with products that provide pain relief, protection, hygiene, wellness and nutrition, spanning the whole of life’s journey.

Gaviscon logo.
Enfa logo.
Nurofen logo.
Dettol logo.
Nutramigen logo.
Mucinex logo.
Scholl logo.
Strepsils logo.
Clearasil logo.
Durex logo.
Veet logo.
Mega red logo.
Health Net Revenue
2019 £ 0 m 2018 £ 0 m
LFL Growth
( 0 % )
Actual Growth
+ 0 %
Adjusted Operating Profit
£ 0 m
Adjusted Operating Margin
+ 0 %

At a glance

Hygiene Home

Our Hygiene Home portfolio brings innovative solutions to households across the world. They eliminate dirt, germs, pests and odours that impact health and happiness. Good hygiene is the foundation of health.

Finish logo.
Harpic logo.
Mortein logo.
Lusol logo.
Veja logo.
Air wick logo.
Vanish logo.
Hygiene Home Net Revenue
2019 £ 0 m 2018 £ 0 m
LFL Growth
+ 0 %
Actual Growth
+ 0 %
Adjusted Operating Profit
£ 0 m
Adjusted Operating Margin
+ 0 %

Business model

Our business model

Our enablers
Our people and culture

We employ outstanding people who work in a unique culture that harnesses their passion and allows them to make a real difference.

Our key brands

We have a portfolio of global leading brands and other ‘local hero’ brands that offer faster growth and higher margins. Disruptive, ‘rocket’ brands redefine and extend the spaces in which we operate.

Our knowledge and skills

We have deep consumer understanding, proven R&D and innovation capabilities and an agile organisation, which gets products to markets fast.

Our relationships

We develop strong, trusted relationships with our customers, consumers, suppliers and communities. We access and develop networks and partnerships that extend our impact.

Our infrastructure

Our business is underpinned by strong manufacturing sites, R&D laboratories, centresof excellence and logistics centres.

Our financial strength

Shareholders’ equity, debt and retained profit give us the financial resources to implement our strategy.

Global trends
Urbanisation and global warming

Dense populations in warmer regions drive demand for good hygiene as the foundation for health.

Demographics

Growing, ageing populations are increasing demand for nutrition solutions.

Sexual health

Sexual wellbeing is a growing priority as more young people reach adulthood.

Growth in self-care

As public health systems come under pressure, self-care has a vital role.

Technology

Technologically savvy consumers want personalised solutions. Data spurs innovation and creates space for disruption.

Our focus on sustainable value creation

Today, our brands like Dettol, Lysol, Harpic, Finish, Durex, Mucinex, Enfamil and Move Free, among others, fight at the frontlines to give our consumers a better life. Why we exist – our purpose, our soul – is clear.

Our Company is inspired by the fight of making access to the highest quality hygiene, wellness and nourishment a right, not a privilege.

Our compass sets out the new values and behaviours for our business. At it’s heart is the goal of always doing the right thing with clear principles around putting consumers and people first, seeking out new opportunities, striving for excellence and building a culture of shared success. Our compass will guide us to sustainable growth in the future.

We own, build and acquire high-quality, trusted brands within our chosen categories of hygiene, health and nutrition. We address environmental impacts and advance important social objectives through our brands.

RB is now made up of 3 category-focused global business units:

  • Hygiene
  • Health
  • Nutrition

eRB will be linked to Greater China integrated business. Each business unit is supported by Global Functions and Centres of Excellence.

Today, our brands like Dettol, Lysol, Harpic, Finish, Durex, Mucinex, Enfamil and Move Free, among others, fight at the frontlines to give our consumers a better life. Why we exist – our purpose, our soul – is clear.

We exist to protect, heal and nurture in our relentless pursuit of a cleaner and healthier world.

Each word matters. They speak to our portfolio and the categories in which we play. Relentless pursuit captures RB’s entrepreneurial and can-do spirit, all in service of creating a cleaner, healthier world.

Our Company is inspired by the fight of making access to the highest quality hygiene, wellness and nourishment a right, not a privilege.

Access has multiple platforms: quality products that are available, with attractive price points, along with awareness and advocacy, are all part of how we make high quality accessible.

Our brands will over-index on social with intentionality. But while doing so, we will redouble our focus through our brands on reducing, recycling or reusing plastics, reducing our water footprint and meet our science-based carbon reduction categories.

We aim to respond to trends and underserved needs within growing consumer markets, helping to tackle important global issues and support the United Nations Sustainable Development Goals.

Our compass sets out the new values and behaviours for our business. At it’s heart is the goal of always doing the right thing with clear principles around putting consumers and people first, seeking out new opportunities, striving for excellence and building a culture of shared success. Our compass will guide us to sustainable growth in the future.

Image

We own, build and acquire high-quality, trusted brands within our chosen categories of hygiene, health and nutrition. We address environmental impacts and advance important social objectives through our brands.

Image

RB is now made up of 3 category-focused global business units:

  • Hygiene
  • Health
  • Nutrition

eRB will be linked to Greater China integrated business. Each business unit is supported by Global Functions and Centres of Excellence.

Image
Image
The value we create
Consumers

Consumers receive innovative, safe and high-quality products, which help them live cleaner, healthier lives.

Shareholders

Shareholders benefit from strong operational and financial performance, resulting in attractive returns via dividends and longterm share price appreciation.

Customers

Bricks and mortar and e-commerce customers gain from selling our leading brands, growing our categories and driving customer value in relevant channels.

People

RB provides exciting and challenging careers, with excellent rewards for outstanding performance.

Communities

Our products and social programmes lead to improved health and hygiene standards.

Environment

We recognise the impact we have on the environment we share with others. We are working to reduce our impact by reducing the greenhouse gas emissions we create, contributing to reducing global warming and climate change.

Our purpose drives our performance

RB is inspired by the fight to make access to high-quality hygiene, health and wellness a right not a privilege. We’re driven by a strong sense of purpose – to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. By learning from each of our stakeholder relationships, we’re able to perform better and deliver more.

Serving our consumers

Consumers buy brands they trust. They expect these to be safe, effective, sustainable and fairly-priced. Increasingly they also want them to be responsibly sourced and kinder to the environment. These people are our lifeblood. We work hard to earn their trust with products that make a difference to their lives.

Connecting with our customers

We align ourselves with our customers’ interests through a shared sense of purpose. We manage relationships with major customers centrally, engaging with them at multiple different levels. We collaborate closely to meet shared strategic objectives and focus on operational performance and execution at a local level.

Empowering our people

We are fighting to make access to the highest quality hygiene, wellness and nourishment a right and not a privilege. For everyone. Everywhere. It’s a big ambition and we’re determined to make it happen. To achieve this we give our people the opportunity to own their careers and make a real difference. We call this ‘Freedom to Succeed’.

Forging links with partners

We work with our partners to deliver solutions that will create a cleaner, healthier world. Together, we build resilient global supply chains and forge purposeful alliances that link with our categories and brands. We also take part in local and global campaigns for the good of society and the environment.

Investing in communities

By investing in communities and programmes through our brands, we’re bringing our purpose to life at scale. We’ve learned that even small, everyday changes can make a difference that lasts a lifetime. Whether as individuals and or as a business, we do better when society is lifted by progress.

Safeguarding the future

Consumers expect brands and the companies behind them to address global environmental challenges. We must be part of the solution, not part of the problem. As a responsible business, we must tackle the key issues and safeguard the future.