FAQs


 

General

A: RB’s shares are publicly traded on the London Stock Exchange and OTC Pink.

A: RB’s CUSIP number is 756255204 and the ISIN number is GB00B24CGK77.

A: The current share price for RB shares is located on the RB website in the top left-hand corner of the site (Note: there is a 15 minute delay).

A: Shares can be purchased through a Direct Stock Purchase using a stockbroker.  However, if you already hold RB shares and you live within a permitted Jurisdiction you can use Computershare’s online Dealing Service to buy additional shares.  Shares can also be purchased using the cash received from your dividend if you sign up to Dividend Reinvestment Plan.

A: If you have any queries relating to your ADR holding, please contact the administrators of RB ADR holdings, J.P. Morgan Chase.

A: The 2019 Annual Report is available here.

A: If you would like to contact Investor Relations, please visit the contact information section here.

A: You will need to inform our Registrar, Computershare, that you have lost your share certificate and they will begin the indemnity process. 

 

A: Once Computershare has been informed that the share certificate has been lost they will place a stop against the lost share certificate and post the indemnity form to your registered address for completion.  This process does carry an administration fee and depending on the value of the shareholding you may also need to arrange for the indemnity to be countersigned by a UK Bank or Insurance company who will charge a premium to carry this out.  Once Computershare have received the completed indemnity and payment they will process the form and a new replacement certificate will be posted to your registered address. For more information on the indemnity process and the associated fees please click here.

A: If you wish to transfer shares into the name of another person or party, you may arrange a non-market transfer.  You can download a Non Market Transfer form by clicking here and then entering the company code which is “REC”.  More guidance on share transfers is available here.

If you wish to consolidate your holdings please contact the registrar in writing confirming, your full name, address and Shareholder Reference Numbers that you would like to consolidate.  There is no need to send us the certificates, as your current certificates will continue to remain valid after the merge.

A: No, our registrar Computershare requires your original signature to make any amendments to your holding.  However, if you sign up to Investor Centre you can manage your shareholding online. Click here to register for investor centre which gives you full access to your RB shareholding.

A: If you would like to contact our Registrar, Computershare, please use the contact details here or visit their website.

A: If you are an institutional investor, please visit the contact information section here.

A: We encourage all shareholders to receive an email notification when shareholder documents become available online, to reduce our impact on the environment. You can register your email address at investorcentre.co.uk/etreeuk/ReckittBenckiser. For each new shareholder that does so, we will donate to the Tree for All campaign run by the Woodland Trust.

Dividend information

A. RB has, for many years, encouraged shareholders to provide bank/building society account details so that their dividends may be paid by direct credit rather than by cheque. The adoption of dividend mandates benefits both RB and its shareholders because:

  • Dividends are credited to your account on the payment date as cleared funds
  • It eliminates the delay involved in depositing the cheque and waiting for the funds to be cleared
  • It removes the risk of loss or theft of dividend cheques
  • It is less expensive than issuing cheques
  • It reduces the administration costs and charges to shareholders of issuing replacement cheques
  • The savings in cheque production and distribution costs reduce the impact of RB’s activities on the environment

A. Direct credit (by BACS or CHAPS) is the most secure method of payment. Computershare will not use your account details for any other purpose or pass them on to any third party.

A. If you receive your dividends in sterling, you should nominate a UK bank or building society account.

A. If your registered address is not in the UK, but you have a UK bank account (as many of our non-UK shareholders do) then you can have cash dividends credited to it in sterling. Alternatively, you can elect to participate in the RB Dividend Reinvestment Plan (DRIP) (terms and conditions apply). If you don’t have access to a UK bank or building society account, you can elect to join the Global Payment Service (GPS) run by Computershare and receive cash dividends direct to your bank account in your local currency (a small fee and terms and conditions apply). Register for Investor Centre at www.investorcentre.co.uk for more details of the DRIP or GPS.

A. If you register to receive shareholder communications electronically at www.investorcentre.co.uk/etreeuk/ReckittBenckiser, we can send you an electronic notification of the payment and tax voucher. If not, you’ll receive a notification by post annually, unless you opt to receive a notification for each payment. You can do so by contacting Computershare at the details below.

A. If you don’t provide your account details, you will be sent the dividend information advising you of the amount of your dividend and that the amount that is being held because your direct credit instructions have not been received. Your dividends will not accrue interest while they are held. Payment will be credited to your account as soon as possible on receipt of your direct credit instructions.

Please be aware that providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into it through the normal inter-bank facilities.

A. It is mandatory for your dividend payments to be made by direct credit or through investment in our DRIP. The decision to pay dividends by direct credit, rather than by cheque, was taken to increase the security of payment to shareholders and to reduce costs.

A. The decision to pay dividends by direct credit, rather than cheque, has been taken to increase the security of payment and to reduce costs. Under RB’s articles of association, RB has the discretion to pay dividends by any method it decides is suitable. Providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into your account through the normal inter-bank facilities.

A. Yes. To be paid your dividends in cash, you are required to provide direct credit instructions. If you do not provide these details, you will be provided with a dividend information advice. This sets out the amount of your dividend payment and states that the dividend is being held in a separate account as your direct credit instructions had not been received in time. The dividend will not accrue interest while it is being held. Payment will be credited to your account as soon as possible on receipt of your instructions. Please note that you may also choose to receive your dividend in shares by participation in our DRIP (terms and conditions apply).

A. Shareholders participating in the DRIP receive additional shares purchased in the market instead of receiving a cash dividend. Statements and (if appropriate) share certificates are posted to each DRIP participant after the shares have been purchased confirming how many additional shares have been added to their holding. To view the terms and conditions of the DRIP please visit the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk or alternatively you can request a DRIP Mandate Form and terms and conditions by calling Computershare (see below for contact details).

A. Check your eligibility and view the terms and conditions of the DRIP by visiting the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk.

A. No. Computershare require sight of an original signature to help protect against fraud.

A. Please note that you should have received a reply-paid envelope with any forms we send you, or you may write to Computershare at the address below. Alternatively, please go online and make your choice at www.investorcentre.co.uk.

Mandatory credit

A: Direct credit is a commonly used means of payment whereby funds are transferred directly into the recipient’s bank account, rather than by providing a cheque that must subsequently be cashed.

A: To be paid your dividends in cash, you are required to provide direct credit instructions. If you do not provide these details, you will be provided with a dividend information advice. This sets out the amount of your dividend payment and states that the dividend is being held in a separate account as your direct credit instructions had not been received in time. The dividend will not accrue interest while it is being held. Payment will be credited to your account as soon as possible on receipt of your instructions. Please note that you may also choose to receive your dividend in shares by participation in our DRIP (terms and conditions apply).

A: RB introduced Mandatory Direct Credit in September 2018 to change the way in which dividends are paid to shareholders. There are numerous benefits to direct credit rather than the issuance of cheques. We pay dividends to shareholders and no longer pay dividends by cheque. The reasons and benefits for this change are:

  • Shareholders receive dividend funds quicker;
  • Reduce our environmental impact;
  • Reduce the risk of cheque fraud; and
  • Reduce the administration costs of issuing or banking cheques.

A: Direct credit (by BACS or CHAPS) is the most secure method of payment. Computershare will not use your account details for any other purpose or pass them on to any third party.

A: If you receive your dividends in sterling, you should nominate a UK bank or building society account.

A: It is mandatory for your dividend payments to be made by direct credit or through investment in our DRIP. The decision to pay dividends by direct credit, rather than by cheque, was taken to increase the security of payment to shareholders and to reduce costs.

A: The decision to pay dividends by direct credit, rather than cheque, has been taken to increase the security of payment and to reduce costs. Under RB’s articles of association, RB has the discretion to pay dividends by any method it decides is suitable. Providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into your account through the normal inter-bank facilities.

A: If your registered address is not in the UK, but you have a UK bank account (as many of our non-UK shareholders do) then you can have cash dividends credited to it in sterling. Alternatively, you can elect to participate in the RB Dividend Reinvestment Plan (DRIP) (terms and conditions apply). If you don’t have access to a UK bank or building society account, you can elect to join the Global Payment Service (GPS) run by Computershare and receive cash dividends direct to your bank account in your local currency (a small fee and terms and conditions apply). Register at the Investor Centre for more details on the DRIP or GPS.

A: If you do not provide these details, you will be provided with a dividend information advice note. This sets out the amount of your dividend payment and states that the dividend is being held in a separate account as your direct credit instructions had not been received in time. The dividend will not accrue interest while it is being held. Payment will be credited to your account as soon as possible on receipt of your instructions. Please note that you may also choose to receive your dividend in shares by participation in our DRIP (terms and conditions apply).

Please be aware that providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into it through the normal inter-bank facilities.

ADR Information

A: You can buy and sell ADRs through your broker.

A: Dividends are paid in U.S. dollars, just like dividends on U.S. shares.

A: The depositary bank plays a key role in the process of issuance and cancellation of ADRs and distribution of dividends in U.S. dollars.

A: A registered holder is one whose name appears on the books of the depositary. The registered holder is considered the owner of the record. A beneficial holder is one whose holdings are registered in a name other than his or her own, such as the name of a broker, bank or nominee.

A: U.S. investors may prefer to purchase ADRs rather than ordinary shares in the issuer’s home market because ADRs trade, clear and settle according to U.S. market conventions.

A: Converting ordinary shares into ADRs can be done through a broker or investment advisor. You can contact J.P. Morgan ADR Broker Service Desk on +1 212 552 8926 or email drx_depo@jpmorgan.com

A: You can visit the Depositary website.