In September 2018, we changed the way we pay dividends to shareholders and no longer pay dividends by cheque. This is known as mandatory direct credit. The reasons and benefits for this change are:
- Shareholders receive dividend funds quicker;
- Reduce our environmental impact;
- Reduce the risk of cheque fraud; and
- Reduce the administration costs of issuing or banking cheques.
To have your dividends paid directly into your bank account, please logon to the Investor Centre at www.investorcentre.co.uk, or telephone +44 (0)370 703 0118.
If you are overseas, you may choose to have your dividends paid to your account in your local currency by using Computershare’s Global Payment Service (GPS).
If you do not choose a new payment method, Computershare will hold your dividends for you until you provide valid bank details. Charges may be applied to reissue any past dividend payments.
Shareholders who participate in the DRIP are not required to take any action unless they withdraw from the DRIP.
A. RB has, for many years, encouraged shareholders to provide bank/building society account details so that their dividends may be paid by direct credit rather than by cheque. The adoption of dividend mandates benefits both RB and its shareholders because:
- Dividends are credited to your account on the payment date as cleared funds
- It eliminates the delay involved in depositing the cheque and waiting for the funds to be cleared
- It removes the risk of loss or theft of dividend cheques
- It is less expensive than issuing cheques
- It reduces the administration costs and charges to shareholders of issuing replacement cheques
- The savings in cheque production and distribution costs reduce the impact of RB’s activities on the environment
A. Direct credit (by BACS or CHAPS) is the most secure method of payment. Computershare will not use your account details for any other purpose or pass them on to any third party.
A. If you receive your dividends in sterling, you should nominate a UK bank or building society account.
A. If your registered address is not in the UK, but you have a UK bank account (as many of our non-UK shareholders do) then you can have cash dividends credited to it in sterling. Alternatively, you can elect to participate in the RB Dividend Reinvestment Plan (DRIP) (terms and conditions apply). If you don’t have access to a UK bank or building society account, you can elect to join the Global Payment Service (GPS) run by Computershare and receive cash dividends direct to your bank account in your local currency (a small fee and terms and conditions apply). Register for Investor Centre at www.investorcentre.co.uk for more details of the DRIP or GPS.
A. If you register to receive shareholder communications electronically at www.investorcentre.co.uk/etreeuk/ReckittBenckiser, we can send you an electronic notification of the payment and tax voucher. If not, you’ll receive a notification by post annually, unless you opt to receive a notification for each payment. You can do so by contacting Computershare at the details below.
A. If you don’t provide your account details, you will be sent the dividend information advising you of the amount of your dividend and that the amount that is being held because your direct credit instructions have not been received. Your dividends will not accrue interest while they are held. Payment will be credited to your account as soon as possible on receipt of your direct credit instructions.
Please be aware that providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into it through the normal inter-bank facilities.
A. It is mandatory for your dividend payments to be made by direct credit or through investment in our DRIP. The decision to pay dividends by direct credit, rather than by cheque, was taken to increase the security of payment to shareholders and to reduce costs.
A. The decision to pay dividends by direct credit, rather than cheque, has been taken to increase the security of payment and to reduce costs. Under RB’s articles of association, RB has the discretion to pay dividends by any method it decides is suitable. Providing your account details does not give either Computershare or RB access to your account beyond enabling Computershare to pay your dividends directly into your account through the normal inter-bank facilities.
A. Yes. To be paid your dividends in cash, you are required to provide direct credit instructions. If you do not provide these details, you will be provided with a dividend information advice. This sets out the amount of your dividend payment and states that the dividend is being held in a separate account as your direct credit instructions had not been received in time. The dividend will not accrue interest while it is being held. Payment will be credited to your account as soon as possible on receipt of your instructions. Please note that you may also choose to receive your dividend in shares by participation in our DRIP (terms and conditions apply).
A. Shareholders participating in the DRIP receive additional shares purchased in the market instead of receiving a cash dividend. Statements and (if appropriate) share certificates are posted to each DRIP participant after the shares have been purchased confirming how many additional shares have been added to their holding. To view the terms and conditions of the DRIP please visit the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk or alternatively you can request a DRIP Mandate Form and terms and conditions by calling Computershare (see below for contact details).
A. Check your eligibility and view the terms and conditions of the DRIP by visiting the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk.
A. No. Computershare require sight of an original signature to help protect against fraud.
A. Please note that you should have received a reply-paid envelope with any forms we send you, or you may write to Computershare at the address below. Alternatively, please go online and make your choice at www.investorcentre.co.uk.
For any other questions or enquiries, the Registrars can be contacted at:Computershare Investor Services PLC
The Pavilions, Bridgwater Road
Bristol, BS99 6ZZ
Telephone: +44 (0) 370 703 0118