Your shareholding

You can view your shareholding online by registering for Computershare's Investor Centre. This will allow you to update your address and payment instruction details for your shareholding as well as view trade histories and share prices (20 minutes delayed)

To register you need your Shareholder Reference Number or Folio Number (this appears on your share certificate or dividend payments) and your postcode.

Visit the Investor Centre website at: www.investorcentre.co.uk

Then click on the "Register" link

• Enter the details of one of your holdings to begin registering
• You will be asked to accept the terms and conditions. Please accept by clicking YES or click NO to exit from the form
• You will then be asked to enter a user ID and password and to provide your email address.
• Finally you will see confirmation that you have registered on-screen and a confirmation letter will be sent to your address. If you have provided an email address you will receive an email notification too.

You will have instant full access to your Investor Centre account. However, for security reasons if your portfolio is valued above a certain threshold you will only have enquiry access and an Activation Code will be sent to your registered address within 7 days of registering for Investor Centre. Once you have received your Activation Code you will be able to access the full features of Investor Centre.

Once you have full access to Investor Centre, when you login for the first time you will be required to select three security questions and complete their answers. These will be used if you forget your password.

With Investor Centre you can quickly and efficiently update your address and dividend payment instructions online, without the need to fill out any forms.

For any questions or queries regarding your account, please contact the Investor Centre helpdesk on + 44 (0) 870 873 5805. Lines are open 0800-1750 hours (UK time).

Sharedealing

The following sharedealing services are available through RB’s Registrars, Computershare Investor Services PLC:

Internet Sharedealing

Please note that, at present, this service is only available to shareholders in certain European jurisdictions. Please refer to the website http://www-uk.computershare.com/ for an up-to-date list of these countries. This service provides shareholders with an easy way to buy or sell Reckitt Benckiser Group plc ordinary shares on the London Stock Exchange. The commission is just 0.5%, subject to a minimum charge of £15. In addition stamp duty, currently 0.5%, is payable on purchases. There is no need to open an account in order to deal. Real time dealing is available during UK market hours 8.00am to 4.30pm. In addition there is a convenient facility to place your order outside of market hours. Up to 90-day limit orders are available for sales. To access the service, log on to www.computershare.com/dealing/uk. Shareholders should have their SRN available. The SRN appears on share certificates.

Telephone Sharedealing

Please note this service is, at present, only available to shareholders resident in the UK and Ireland. The commission is 1%, subject to a minimum charge of £15. In addition stamp duty, currently 0.5%, is payable on purchases. The service is available from 8.00am to 4.30pm Monday to Friday, excluding bank holidays, on telephone number 0870 703 0084. Shareholders should have their SRN ready when making the call. The SRN appears on share certificates. A bank debit card will be required for purchases. Detailed terms and conditions are available on request by telephoning 0870 702 0000.

These services are offered on an execution-only basis. This is not a recommendation to buy, sell or hold shares in Reckitt Benckiser Group plc. Shareholders who are unsure of what action to take should obtain independent financial advice. Share values may go down as well as up, which may result in a shareholder receiving less than he/she originally invested.

To the extent that this statement is a financial promotion for the sharedealing service provided by Computershare Investor Services PLC, it has been approved by Computershare Investor Services PLC for the purpose of Section 21 (2) (b) of the Financial Services and Markets Act 2000 only. Computershare Investor Services PLC is authorised and regulated by the Financial Services Authority. Where this has been received in a country where the provision of such a service would be contrary to local laws or regulations, this should be treated as information only.

Electronic shareholder communications

Reckitt Benckiser Group plc supports the eTree initiative, an environmental programme designed to promote electronic shareholder communications (eComms). If you elect to receive shareholder communications by eComms, RB will donate £1, for every email registered, towards the Woodland Trust's Tree for All campaign. The aim of the campaign is to combine the planting of 12 million trees with the education of our children to understand the importance of working in harmony with the environment.

An election to receive shareholder communications electronically will:

• result in annual cost savings to the Company since no paper documentation will need to be produced and posted;
• allow for more effective communications with shareholders; and
• support RB’s corporate responsibility profile

If you are interested in joining this initiative, please click on the link below to register for eComms. You will need your Shareholder Reference Number (a 10 digit number prefixed with the letter C) which can be found on your share certificate or dividend tax voucher.

http://www.etreeuk.com/reckittbenckiser