Unsolicited calls

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Boiler rooms latest information 2010

RB has received complaints from shareholders who have been contacted by outside organisations who, for their own purposes, have used information obtained from the Company’s share register. A company’s share register is a public document on record at Companies House and copies may be obtained, under law, upon payment of the appropriate statutory fee. RB cannot refuse to supply such information. RB never commissions organisations to approach shareholders by “cold calling” and any contact made to shareholders in this way is not endorsed by RB. If shareholders in the UK wish to stop receiving unsolicited mail they should register with the mailing preference service by letter, telephone or through their website:

Mailing Preference Service (MPS)

DMA House
70 Margaret Street
London W1W 8SS

Tel: +44 (0) 845 703 4599 (MPS registration line)
Tel: +44 (0) 20 7291 3310
Website: www.mpsonline.org.uk

If shareholders in the UK wish to stop unsolicited telephone calls they should register with the telephone preference service by letter, telephone or through their website:

Telephone Preference Service (TPS)

DMA House
70 Margaret Street
London W1W 8SS

Tel: +44 (0) 845 070 0707 (TPS registration line)
Tel: +44 (0) 20 7291 3320
Website: www.tpsonline.org.uk

If calls are received from firms offering financial or investment advice, RB recommends that you check whether the company that has called you is an authorised firm in the UK. You can do this by contacting:

The Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS

Tel: +44 (0) 845 606 1234 (helpline)
Website: www.moneymadeclear.fsa.gov.uk